Contact Us

Due to high volume, our carrier partners may be experiencing delays. Delivery dates are not guaranteed, including Second business day and Next business day orders.

For the fastest answer to your question, please search our Frequently Asked Questions.

If your enquiry is about a De’Longhi coffee machine, you can check out our YouTube channel for set-up instructions, fitting your water filter and descaling, and many more hints & tips for the optimum use of your appliance.

If your enquiry is regarding De’Longhi Microwaves or Cookers, Nespresso machines, Dolce Gusto machines or Spare Parts, you’ll need to get in touch with our partners. You can find their details further down under the heading “Contact our partners”.

For all other enquiries, please use the following options.

Need help with a product you already own? Please have your Serial Number and proof of purchase to hand so we can support you as quickly as possible. You can locate your machine’s serial number here.

Use our product assistant

Compila il modulo di contatto per inviarci il tuo messaggio. Ti risponderemo a breve.

Message us

Our team is available via live chat 9am to 5:30 pm Monday to Friday and 9am to 5pm on Saturdays. You’ll see a speech icon appear in the bottom right-hand corner of your screen whenever someone becomes available.

If your enquiry is regarding something you already own, please tell us your Serial Number so we can support you as quickly as possible. You can locate your machine’s serial number here.

Please also include proof of purchase (such as order confirmation or receipt) if your product is in warranty.

Servizio clienti telefonico

Fill out the contact form to send us your message. We will get back to you shortly.

<h2>Servizio Clienti</h2>
Icona telefono Servizio clienti telefonico
Dal Lunedì al Venerdì dalle 8:00 alle 19:00, e il Sabato dalle 8:00 alle 14:00.

Richiesta assistenza: 800 809065

Per informazioni prodotto: 800 854040

Per informazioni e-commerce: 800 635600
(informazioni sugli ordini, condizioni di vendita ed altre informazioni utili per i tuoi acquisti in questo sito)
Klantenservice

Klantenservice

Contactformulier: Zit je met een aanhoudend probleem? Vul dan het contactformulier in. Wij streven ernaar om jouw vraag binnen 24 uur te beantwoorden. Druk hierboven in het uitklapmenu op 'Betreft' om het contactformulier in te vullen.


Chat

Stel meteen je vraag aan onze experts via een chat op onze website. Om een chat te starten, klik je op het chat-icoon rechts onderaan deze pagina: https://www.delonghi.com/nl-be/service-reparaties
Beschikbaar: Maandag t/m vrijdag van 08.00 tot 18.00, Zaterdag van 08.00 tot 13.00.


Bel

Spreek onze experts telefonisch via 015 84 00 01.
Beschikbaar: Maandag t/m vrijdag van 08.30 tot 12.00.


Nespresso

Voor vragen over een De'Longhi Nespresso machine neem je contact op met Nespresso via 0800 0222 320. Je kunt ook online antwoorden vinden via deze link op jouw vragen of een e-mail sturen naar Nespresso voor meer informatie.