nutribullet FAQs

We're available at most retailers such as Bed Bath and Beyond, Walmart, Best Buy, Macy's, Target, Kohl's and Amazon as well as regional retail locations. See this link for international distributors outside the US.

Sales tax will be applied to orders that ship to: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin and Wyoming.

Accessory and parts are currently only available online.

We recommend washing the blade by hand with warm soapy water immediately after use. You can use a brush to reach hard to reach areas. The cups and accessories are top shelf dishwasher safe. The motor base should be unplugged and wiped clean with a warm soapy cloth. We do not recommend washing the blade or motor base in the dishwasher.

Adding more liquid will help. For the best consistency, we recommend adding ingredients in this order: (1) greens (2) fruits (3) powders, seeds, nut butters (4) liquids (5) ice

Blending creates pressure inside the cup to break down ingredients. Make sure not to fill past the max line. The longer your blend cycle is on, the longer pressure builds inside the cup. An alternative is blending multiple times in shorter cycles.

Hot ingredients like coffee or carbonated ingredients like soda should never be blended in the nutribullet (with the exception of the nutribullet Blender and the nutribullet Blender Combo ). The ingredients can build up pressure and cause damage to the components and even cause injury.

Each nutribullet has its own blade and cup that is designed to specifically for each model. Using the wrong parts and accessories can lead to increased wear and tear. See compatible accessories here.

No, the nutribullet cups are not microwave or freezer safe. We do not recommend freezing the cups as this can make the cups brittle and they could crack.

We recommend replacing your extractor blade every 6 months (depending on use) or as needed for optimal performance.

The gasket is not designed to be removed and therefore are not replaceable. The gaskets are deep-seated, and factory sealed in the blade housing. The sealed gasket helps with cleaning and keeps food particles on the surface. We recommend replacing the entire blade after 6 months or as needed for optimal performance. If a gasket becomes worn, torn or loose, it may also be time to get a new blade.

Registering your warranty helps us determine if your unit is authentic and assist with warranty service. Please note that we will still require your serial number and model number for verification, as well as your proof of purchase if you haven't already submitted it.

You will need your warranty registration card or the 15 digit serial number located on the sticker beneath the motor base (between the feet) as well as your proof of purchase, showing purchase date, item purchased and seller name.

The serial number is on a white sticker, under the barcode under the power base. It is also on the warranty card that came with your product.

The serial number will have a series of numbers and may include 1 or 2 letters. Please be sure not to confuse the letter I for the number 1 or the letter S for the number 5. If this is not the case, please contact our customer service for further assistance.